Designing Permission
For years, much of interaction design has started from a fairly simple premise: the user decides…
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For years, much of interaction design has started from a fairly simple premise: the user decides…
You enter an Instagram profile. There is a photo, a biography, hundreds of followers and followed…
The GPS suggests a route. The analytics system highlights an anomaly. A platform recommends an…
Compares three channels based on CAC, monthly margin per customer and the months needed to recoup the acquisition investment.
Not all channels put the same pressure on cash flow. Payback shows how long each source takes to recoup the sales investment.
A high CAC may be acceptable if monthly margin offsets it quickly. If not, the channel becomes burdensome even if it closes sales.
It helps you decide which channel to scale first when the goal is not simply growth, but growth with reasonable payback.